How it Works

  • Choose your style
  1. Select a complete ensemble to suit your fancy
  • Take necessary measures
  1. Choose from standard sizing of S/M/L/XL
  2. Get a tailor to measure you with our easy-to-follow guidelines (pdf download)
  3. Enter your measurements if you know them offhand
  4. Send in your best fitting suit and we’ll replicate that (FAQ)
  • Order and pay
        1. Place your order at least 25 days prior to event; the more time the better
        2. Pay rental amount up-front with a 50% security deposit (to be refunded upon return of the rental)
        3. Cash on delivery service available at a surcharge of Rs.250
        4. Receive your rental 3 to 7 days before your event
  • Fittings first
            1. If the suit fits, it’s a job well done
            2. If our measurements match the ones provided but the suit still requires alteration, charges will be levied (as per work required)
            3. If short on time, customers may alter coat sleeve length/trouser length only, from tailor of choice. We’ll even reimburse you Rs.250/Rs.100 respectively, (via store credits) for costs incurred.
            4. Free alterations are provided (for sleeve length/sides) if our measurements don’t match the ones provided when placing the order
            5. We’ll even have the outfit picked-up at no extra charge. If time is an issue, you may also choose to have it sent over of your own accord.
  • Returns made easy
              1. Returns are to be made within 2 days after date of event (Ex: a suit worn on the 1st must leave your possession by the 3rd)
              2. Simply repack garment in the box it was delivered in and request a pick-up from delivery location at no extra charge
              3.  Pick-ups may be requested  from address alternate to delivery location (pan-India, subject to pincode being serviceable)
              4. If pick-up location pincode is not serviceable, return the suit via courier of choice and provide Order Number (with a copy of the same inside the package), Air Waybill and date of despatch for tracking (Rs.100 to be refunded via store credits for cost incurred)
              5. Date of return is considered as date of pick-up request/date of AWB shared
              6. 20% delay charges, per day, to be levied if 2 day return courtesy is not honoured
  • Security Deposit Refunds
        1. Security deposit will be reversed to your bank account within 3 working days, once we receive the suit and it passes a quality check.
        2. In case of damage to the garment - that renders it unusable - charges will be levied on a case-to-case basis; the decision of which rests with the management and are final
        3. Charges if any will be deducted from the security deposit and the remaining amount refunded.

 

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